Privacy Policy

1. Introduction

navacodex ("we", "us", "our") is an online school offering AI development programmes for working adults, based at 312 Charan Sanit Wong Road, Bang Khun Si, Bangkok Noi, Bangkok 10700, Thailand. We operate under Thai law and are committed to handling personal data responsibly and in accordance with the Personal Data Protection Act B.E. 2562 (PDPA 2019).

This policy explains what personal data we collect, how we use it, who we may share it with, how long we keep it, and what rights you have over it. It applies to data collected through our website at navacodex.info, through our contact form, and through the course enrolment process.

If you have questions about this policy or how your data is handled, write to us at [email protected].

2. What data we collect and how

We collect personal data through the following channels:

• Contact form: name (required), email address (required), phone number (optional), and message text (optional).
• Enrolment process: full name, email address, phone number, and payment confirmation details (we do not store card numbers — payment is via bank transfer).
• Website analytics: anonymised usage data through analytics cookies, if you have consented to analytics cookies.
• Email correspondence: any personal data you include in emails sent to us.

We collect only what is needed for the stated purposes. We do not purchase third-party data lists or use data brokers.

Legal basis for processing: contact form submissions are processed on the basis of your consent (by submitting the form) and our legitimate interest in responding to enquiries. Enrolment data is processed on the basis of contract performance. Analytics data is processed on the basis of your explicit cookie consent.

Retention: enquiry data is kept for up to 24 months from last contact. Enrolment and programme records are retained for five years for financial record-keeping purposes under Thai law. Analytics data is subject to the retention settings of the analytics platform used, typically 14 months.

3. How we use your data

We use the personal data we collect for the following purposes:

• Responding to enquiries submitted through the contact form.
• Processing course enrolments and administering programme access.
• Sending cohort-related communications: schedule updates, session links, feedback surveys.
• Sending information about upcoming cohorts and new programmes, where you have given consent for this use.
• Understanding how the website is used in order to improve it (analytics, with your consent).
• Meeting our legal obligations under Thai law, including financial record-keeping requirements.

We do not sell personal data to third parties. We do not use personal data for automated decision-making or profiling.

Marketing communications: if you would like to stop receiving information about upcoming cohorts, you can request this at any time by writing to [email protected]. We will act on opt-out requests within five working days.

4. How we protect your data

We take reasonable steps to protect personal data from unauthorised access, loss, or misuse:

• Data submitted via forms is transmitted over encrypted HTTPS connections.
• Access to stored personal data is limited to staff members who need it to perform their roles.
• We use password-protected systems and review access permissions periodically.
• In the event of a data breach that is likely to affect your rights or freedoms, we will notify the Office of the Personal Data Protection Committee (PDPC) and affected individuals in accordance with PDPA requirements.

No data transmission over the internet can be guaranteed completely secure. While we take practical steps to protect data, we cannot provide an absolute assurance against all risks.

5. Cookies

Our website uses cookies. Essential cookies are required for the site to function and are placed without requiring your consent. Optional cookies — including analytics and preference cookies — are placed only if you actively accept them via the cookie notice on the site.

You can review our full cookie usage and manage your preferences on the Cookie Policy page.

6. Your rights under the PDPA

Under the Personal Data Protection Act B.E. 2562, you have the following rights regarding personal data we hold about you:

• Right to access: you may request a copy of the personal data we hold about you.
• Right to rectification: you may request correction of inaccurate or incomplete data.
• Right to erasure: you may request deletion of your data where there is no legal basis for continued processing.
• Right to data portability: you may request your data in a structured, commonly used, machine-readable format where applicable.
• Right to object: you may object to processing carried out on the basis of legitimate interest.
• Right to withdraw consent: where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.
• Right to lodge a complaint: you may lodge a complaint with the Office of the Personal Data Protection Committee (PDPC), the supervisory authority in Thailand.

To exercise any of these rights, write to us at [email protected]. We will respond within 30 days of receiving a valid request.

7. Third-party links

Our website may contain links to external sites. We are not responsible for the privacy practices of those sites and encourage you to review their policies independently. This privacy policy applies only to data collected through our own website and communications.

8. Minors

Our programmes are intended for adults aged 18 and over. We do not knowingly collect personal data from anyone under 18. If you believe a minor has submitted personal data through our website, please contact us at [email protected] and we will delete it promptly.

9. Changes to this policy

We may update this policy from time to time. When we make material changes, we will post the updated version on this page with a revised "Last updated" date. We encourage you to review this policy periodically. Continued use of our website after changes are posted constitutes acceptance of the updated policy.

10. Contact information

Data controller: navacodex

Address: 312 Charan Sanit Wong Road, Bang Khun Si, Bangkok Noi, Bangkok 10700, Thailand

Privacy enquiries: [email protected]

Phone: +66 2 729 6481

We aim to respond to all privacy-related correspondence within five working days.